These Frequently Asked Questions are designed to provide a better understanding of our services. Have a question that isn't answered here? Contact Us by phone or email and ask any time.
Is this badge for businesses who already have their products tested by a lab?
ANSWER: Yes, our badge is designed to help you showcase to your customers that your products have been tested by an analytical lab. Online shoppers decide whether they are going to buy your products within the first 3 seconds of visiting your website.
Displaying a Lab Tested CBD™ Badge serves as a constant and immediate reminder that your products have been tested. Using our badge to increase consumer confidence has shown to increase sales by 14% on websites displaying our badge.
Can you walk me through a typical verification process?
ANSWER: Sure, after you complete the application process, we will have our team of review experts verify that all of the products have an up-to-date COA and that there are no harmful chemicals or pesticides present in any of the results. If your business does not initially pass the review, we will work with you to help get all of your products tested by an analytical labratory and make sure they are all free from any harmful chemicals or pesticides. Once all of our standards have been met, your website will be verified and you are now ready to display the Lab Tested CBD™ Badge.
How can I be sure the Lab Tested CBD™ web badge will increase sales on my website?
ANSWER: Our badges have increased the web sales of nearly every website we have tested on. Consumers in today's CBD market are looking for products they can trust. Displaying our badge is the best way to show shoppers that your products are legitimate as soon as they visit your website.
We are so confident that our badge will pay for itself that we offer a 30-day 100% Money Back Guarantee of the monthly fee. That means that if you are unsatisfied with our service, for any reason, we will give you a full refund of the monthly fee within the first 30 days of purchasing.
Do you offer a variety of badges?
ANSWER: We offer an assortment of different sizes and types of badges that you can choose from. You can even choose between a static badge and one that sticks to the bottom of the browser while you scroll throughout the website.
Click Here to check out all of the different badges that we offer.
I already display an active COA on my website for each product. Why would I need your badge?
ANSWER: Online shoppers decide whether they are going to buy your products within the first 3 seconds of visiting your website. Our badge is designed to help you showcase to your customers that your products have been tested by an analytical lab, as soon as they visit your website. This increase in consumer confidence has shown to grow sales by an average 14% on websites displaying our badge.
What if my products have not been tested by a lab?
ANSWER:We can help you get your products tested by an analytical lab. Shoot us an email and we can provide you with a recommendation for a few of the most trusted CBD testing labs in the industry.
How long does the verification process take?
ANSWER:It usually takes 2-4 business days to complete our full review.
Can I add new products after receiving a Badge?
ANSWER:You can add products to your Lab Tested CBD™ account with an easy to use interface once you are logged in to our website.
Does Lab Tested CBD™ provide their service in other countries?
ANSWER: Lab Tested CBD™ is available to businesses all over the world. Simply complete the Application Process to get started today.
We offer Lab Tested CBD™ badges and certificates in any language. Simply ask!
Do you offer your badges and certificates in any forign languages?
ANSWER: We are proud to offer our Lab Tested CBD™ badges and certificates in any language. Simply ask!
Can I use one badge for multiple websites?
ANSWER: No. Because our certificates are packed full of information specific to each website individually, we require that each site has its own set of badges. However, once you have become a member, you can add any additional site with our express verification process in your member control panel.
If the badge image is too big, may I resize it?
ANSWER: Feel free to resize any of your badges to better fit your needs. You can also change the alignment of the badge from the bottom right corner to the bottom left corner, or anywhere else on your page.
What are my payment choices?
ANSWER: We currently accept Visa, MasterCard, American Express, Discover and PayPal. Please send an email to us if you would like to pay using PayPal. Your charges will show up on your bank statement as "Lab Tested CBD"